Privacy Policy

This privacy policy (“policy”) will help you understand how Riyada for Social Innovation SAL (“us”, “we”, “our”) uses and protects the data you provide to us when you visit and use http://shabablab.com (“website”, “service”).

We reserve the right to change this policy at any given time. If you want to make sure that you are up to date with the latest changes, we advise you to frequently visit this page.

Riyada for Social Innovation SAL is strongly committed to protecting your privacy and complying with your choices. Both personal and non-personal information collected is safeguarded according to the highest privacy and data protection standards adopted worldwide.

  • We use state-of-the-art security measures to protect your information from unauthorized users.
  • We give you the possibility to control the information that you shared with us (opt-out).

We use your data to provide and improve Riyada for Social Innovation SAL’s services & the ShababLab website. By using these services & http://shabablab.com/ Website, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.

To improve your experience on the platform, we are using certain technologies and third party applications to collect and store user/visitor information. Data such as the name, last name, and email address, recipient’s IP address, browser and other similar data. This data will be used to improve the platform, to make certain features available, to tailor better email campaigns and also for analytics purposes. 

Users and visitors information that is shared with third parties is protected in a manner that is consistent with your rights and our obligations under applicable privacy laws.

We also collect data from other third-party sources such as social media platforms. Data such as age, gender, city, state, IP address and other behavioral data to deliver better content and advertisements.

Any information we receive about you through social media is done at your own risk. We do not have control over the actions of social media platforms or the action of the users of these platforms. We would like to also note that the interaction of the user with these platforms is governed by the privacy policies of the companies that provide them.

Shabab Lab may include links to other websites. When you submit your personal data to these sites, your data is governed by their privacy policies. We advise on reading the privacy policy of any website carefully when you visit.

Our Terms and Conditions (“Terms”) govern all use of our Service and together with the Privacy Policy constitutes your agreement with us (“agreement”).

Notice

We will clearly inform you when information that personally identifies you (“personal information”) is asked for and you will have the choice to provide it or not. Generally, this information is requested when you subscribe to http://shabablab.com/ and subscribe to updates, newsletters or other online services provided by Riyada for Social Innovation SAL.

Definitions

SERVICE means the https://shabablab.com/ website operated by Riyada for Social Innovation SAL.

PERSONAL DATA means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).

USAGE DATA is data collected automatically either generated by the use of Service or from Service infrastructure itself (for example, the duration of a page visit).

COOKIES are small files stored on your device (computer or mobile device).

DATA CONTROLLER means a natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal data are, or are to be, processed. For the purpose of this Privacy Policy, we are a Data Controller of your data.

DATA PROCESSORS (OR SERVICE PROVIDERS) means any natural or legal person who processes the data on behalf of the Data Controller. We may use the services of various Service Providers in order to process your data more effectively.

DATA SUBJECT is any living individual who is the subject of Personal Data.

THE USER is the individual using our Service. The User corresponds to the Data Subject, who is the subject of Personal Data.

Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you.

Types of Data Collected

Personal Data

While using our Riyada for Social Innovation SAL’s services or the Shabab Lab platform, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:

0.1. Email address

0.2. First name and last name

0.3. Phone number

0.4. Address, Country, State, Province, ZIP/Postal code, City

0.5. Cookies and Usage Data

We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link.

Usage Data

We may also collect information that your browser sends whenever you visit http://shabablab.com/ or when you access Service by or through any device (“Usage Data”).

This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When you access Service with a device, this Usage Data may include information such as the type of device you use, your device unique ID, the IP address of your device, your device operating system, the type of Internet browser you use, unique device identifiers and other diagnostic data.

Location Data

We may use and store information about your location if you give us permission to do so (“Location Data”). We use this data to provide features of our Riyada for Social Innovation SAL’s services & ShababLab website and to improve and customize our Services.

Tracking Cookies Data

We use cookies and similar tracking technologies to track the activity on Riyada for Social Innovation SAL’s services and ShababLab website and we hold certain information.

Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies are also used such as beacons, tags and scripts to collect and track information and to improve and analyze our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies we use:

0.1. Session Cookies: We use Session Cookies to operate our http://shabablab.com/

0.2. Preference Cookies: We use Preference Cookies to remember your preferences and various settings.

0.3. Security Cookies: We use Security Cookies for security purposes.

0.4. Advertising Cookies: Advertising Cookies are used to serve you with advertisements that may be relevant to you and your interests.

Other Data

While using http://shabablab.com/ , we may also collect the following information: sex, age, date of birth, place of birth, passport details, citizenship, registration at place of residence and actual address, telephone number (work, mobile), details of documents on education, qualification, professional training, employment agreements, information on bonuses and compensation, information on marital status, family members, social security (or other taxpayer identification) number, office location and other data.

Access to Your Information

You are entitled to review the personal information you have provided us and ensure that it is accurate and current at all times.

Use of Data

Riyada for Social Innovation SAL uses the collected data for various purposes:

0.1. to provide and maintain our http://shabablab.com/ ;

0.2. to notify you about changes to http://shabablab.com/ ;

0.3. to allow you to participate in interactive features of our ShababLab when you choose to do so;

0.4. to provide customer support;

0.5. to gather analysis or valuable information so that we can improve our Shabab Lab e-learning platform;

0.6. to monitor the usage of our ShababLab e-learning platform;

0.7. to detect, prevent and address technical issues;

0.8. to fulfil any other purpose for which you provide it;

0.9. to carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection;

0.10. to provide you with notices about your account and/or subscription, including expiration and renewal notices, email-instructions, etc.;

0.11. to provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information;

0.12. in any other way we may describe when you provide the information;

0.13. for any other purpose with your consent.

Retention of Data

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our Riyada for Social Innovation SAL’s Services, or we are legally obligated to retain this data for longer time periods.

Transfer of Data

Your information, including Personal Data, may be transferred to – and maintained on – computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

If you are located outside Lebanon and choose to provide information to us, please note that we transfer the data, including Personal Data, to Lebanon and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Riyada for Social Innovation SAL will take all the steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Disclosure of Data

We may disclose personal information that we collect, or you provide:

0.1. Disclosure for Law Enforcement.

Under certain circumstances, we may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities.

0.2. Business Transaction.

If we or our subsidiaries are involved in a merger, acquisition or asset sale, your Personal Data may be transferred.

0.3. Other cases. We may disclose your information also:

0.3.1. to our subsidiaries and affiliates;

0.3.2. to contractors, service providers, and other third parties we use to support our business;

0.3.3. to fulfill the purpose for which you provide it;

0.3.4. for any other purpose disclosed by us when you provide the information;

0.3.5. with your consent in any other cases;

0.3.7. if we believe disclosure is necessary or appropriate to protect the rights, property, or safety of the Company, our customers, or others.

Security of Data

The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Service Providers

We may employ third party companies and individuals to facilitate our Service (“Service Providers”), provide Service on our behalf, perform Service-related services or assist us in analyzing how Riyada for Social Innovation SAL’s services & the ShababLab website are used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Analytics

We may use third-party Service Providers to monitor and analyze the use of http://shabablab.com/ .

CI/CD tools

We may use third-party Service Providers to automate the development process of http://shabablab.com/ .

Advertising

We may use third-party Service Providers to show advertisements to you to help support and maintain http://shabablab.com/ .

Behavioral Remarketing

We may use remarketing services to advertise on third party websites to you after you visited http://shabablab.com/ . We and our third-party vendors use cookies to inform, optimize and serve ads based on your past visits to the ShababLab website.

Payments

We may provide paid products and/or services within Service. In that case, we use third-party services for payment processing (e.g. payment processors).

We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If you click a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.

Consent

When you provide your personal information, you consent that it can be used for the above purposes and that Riyada for Social Innovation SAL & ShababLab’s website is an authorized holder of such information. If you choose not to register or provide personal information, you can still use our website but you will not be able to receive additional services or access certain areas that require registration. When you subscribe, you are providing your consent to occasionally receive information from us. In each communication from us you will have the opportunity to unsubscribe from further communications; alternatively, you may contact us to express your choices at the address provided at the bottom of this page.

How to Opt-Out

We provide users with the opportunity to opt-out from receiving updates on our products, newsletters and other communications from us. You can opt-out by clicking on the link provided in our electronic mailings or by contacting us at the address at the bottom of this page.

Changes to This Policy

If we make changes to our Privacy Policy, we will post these changes here so that you are always aware of what information we collect, how we use it and under what circumstances. Please check this policy regularly as continued use of Riyada for Social Innovation’s services & ShababLab’s website after any such changes shall constitute your consent to such changes. Changes to this Privacy Policy are effective when they are posted on this page.

Enforcement of This Policy

If for some reason you believe Riyada for Social Innovation SAL has not adhered to these principles, please notify us and we will do our best to promptly make corrections.

Questions or Comments

If you have questions or comments about this privacy policy, please email us at: info@shabablab.com.